Here are the latest training courses and workshops from our members and partners.

To feature your training course on this page please get in touch using this online form.

If you are looking for MHNE's bespoke training packages please click here.


The Prince's Trust: Get into Retail with Marks & Spencer, Tyne and Wear

I am pleased to announce that our next Get into Retail with Marks and Spencer programme will be starting on Monday 17th July 2017

The programme is available to unemployed young people aged 16 – 25 with a desire to work in the Retail sector.
During our 4 week training and work experience programme, young people will have the opportunity to:

Gain in-depth training and practical skills in the retail industry by completing work experience within a Marks and Spencer store
Learn about stock rotation and control, good customer service and selling skills Improve teamwork and communication skills and boost their confidence, interview skills and CV
Receive up to six months support after the programme to aid progression

All of this is completely FREE with lunch and travel expenses provided


Taster Day: Tuesday 11th July 2017
Programme Dates: Monday 17th July – Friday 11th August 2017
Venue: Various M&S stores: Newcastle, Metrocentre, Silverlink, Kenton Bar, Durham, Hexham, Washington, Sunderland and Byker.

Further Information

Prince's Trust:Web Design and Contact Centres

Get Started with Web Design: No previous experience needed! This is an excellent 1 week opportunity for unemployed young people, aged 16-25, to improve their motivation, confidence, communication, team working skills where they get to meet new people and improve their IT skills by developing a website. The young people will also learn how important branding is to a company and their website which will help them make the logos and branding for their own website through graphic design.

When: We are holding a Taster day on 26th June and the programme will run from the 3rd to the 7th July.

Where: Sunco House, 5 Carliol Square, Newcastle upon Tyne NE1 6UF

Get into Contact Centres with the Launch Group: This 2 week programme is aimed at 18-25 year olds who have an interest in working in Contact Centres. The young people will gain confidence, learn about the application process and put it into practice over the 2 weeks. They will also gain acces to jobs through interviews with Teleperformance and Sitel.

When: We are holding a Taster Day on the 4th July and the programme will run between the 10th to the 21st July

Where: Training to take place at The Ramada Encore, Gateshead Quays, NE8 3AD

Any questions or to discuss referrals please contact Sean Pearson on This email address is being protected from spambots. You need JavaScript enabled to view it. or 07436836240

Prince's Trust: Get into Contact Centres in partnership with the Launch Group

The Prince’s Trust, in partnership with The Launch Group are running our next Get into Contact Centres programme with a taster day being held on Tuesday 4th July

The programme is available to unemployed young people aged 18 – 25 with a desire to work in the Contact Centre/ Customer service sector.

During our 2 week training programme, young people will gain the following:

• Understand what it takes to provide excellent customer service

• Improve and develop new skills to work in Contact Centres/ Customer Services

• Application support and interview preparation

• Lunches and travel expenses provided

• Up to 6 months support from The Prince’s Trust following the programme

• Access to Job opportunities with Teleperformance and Sitel

 Taster Day: Tuesday 4th July 2017
 Programme Dates: Monday 10th – Friday 21th July 2017
 Venue: The Ramada Encore, Gateshead Quays, NE8 3AD

Further Information

Prince's Trust: Get Started Web Design in partnership with Raw Digital Training

The Prince’s Trust in partnership with Raw Digital Training are proud to bring you a web design course. The course will run from 3rd to the 7th July a Taster Day 26th June (the young person has to attend the taster day)

The programme is available to unemployed young people aged 16 – 25 with an interest in technology. Our Get Started programmes aim to develop young people’s skills, helping them overcome barriers and move in to education, training or employment. This is an excellent opportunity for young people to improve their confidence, communication and team working skills whilst also developing their digital skills.

During the programme, young people will have the opportunity to:

Gain skills in Web development
Understanding what security can do for a website
Lunch and Travel expenses paid on programme
Doesn’t affect benefits
Up to three months support

Taster Day: Monday 26th June
Programme Dates: Monday 3rd – Friday 7th July 2017
Venue: Sunco House, 5 Carliol Square, Newcastle Upon Tyne, NE1 6UF

Further Information

Free Course - Level 2 Award in Business and Enterprise


Ever wanted to know what was involved in setting up your own business?

Being your own boss?

What being self-employed is all about?

Our Business & Enterprise course is designed to help people develop a range of skills and understanding around setting up and running their own business and working for themselves. It also gives you an opportunity to achieve a recognised qualification in business and enterprise.

Topics covered on the course:
Personal abilities & skills needed to run a business
Legal and regulatory requirements for running a business
Different sources of business finance
Selling products or services
Developing a business plan

How long is the course?

10am – 2.30pm and will be held on the following days:
Wednesday 24th May
Wednesday 31st May
Wednesday 7th June
Wednesday 14th June
Wednesday 21st June
Wednesday 28th June
Wednesday 5th July
Wednesday 12th July
Wednesday 19th July
Wednesday 26th July
Wednesday 2nd August
Wednesday 9th August
Lunch and refreshments will be provided on all days.

Where is the course held?

The course will be held at Low Fell Library, Durham Road, Low Fell, Gateshead.

Do I get a qualification?

On successful completion of the course, participants will achieve a recognised qualification, OCR Level 2 Award in Business and Enterprise.

Am I eligible for the course?

The course is free to anyone who is:
Currently not working
Over the age of 19
Resident in Northumberland, Tyne & Wear or County Durham
Further information contact us on:

Telephone: 0191 440 3360

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Copyright © 2017 FutureSkills North East, All rights reserved.

FutureSkills North East CIC is a Social Enterprise
Company No. 9444845

TEWV Recovery College online launches new website

Providing a range of online educational courses and resources to people with experience of mental illness, from service users to their family, friends and staff - the Recovery College Online website has been developed by Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) and has two main areas:

  • a public area available to anyone worldwide, providing generic, non-Trust specific information on mental health topics.
  • an e-learning section, which will initially be available to anyone within the TEWV catchment area (by secure login) and provide teaching and learning on a range of mental health topics.

Content on both areas of the website has been co-written from different perspectives and includes overview from those with lived experience. There are service user stories on the site along with site information, views and opinions, as well as the training courses, resources and forums specific to individual logins.

Log on now at or if you have any queries in relation to the site, contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

MHNE Campaigning and Lobbying Skills for Mental Health

Seven FREE sessions to develop skills and confidence in mental health campaigning. Guest speakers and trainers will support participants in a workshop setting, this course provides an opportunity to develop your ideas into actions.

Chester le Street and *Durham - Thursdays from 10am until 3pm
26th May to the 22nd July 2016 - it is not necessary to sign up for all 8 sessions.
Lunch will be provided and resonable travel expenses are covered.

To book a place or for more details please contact MHNE Service Users in Action Project Co-ordinator Gareth Cooper - This email address is being protected from spambots. You need JavaScript enabled to view it.
While content is tailored to service users and carers in County Durham - if you are outside the area and would still like to attend you are still welcome, so please get in touch.

Follow link to the programme for full details of the sessions and speakers:

MHNE’s award-winning Service Users in Action project is funded by Comic Relief
supported by North East Together (NEt) and Launchpad.