Help and Support for Young People

If you or someone that you know need some help, advice or information, there are many organisations waiting to help. Here are contact details of support services, self-help guides, resources and more.

OneSpace
One Space is provided by Shout, The Mix, and Young Minds working together for young people under 25 seeking support for their mental health during the COVID-19 pandemic and its aftermath.  Includes text support and other sources of help and information.

National Self Harm Network
Self Harm Support
0800 6226000

Anxiety UK
Anxiety disorder information/links
0844 4775774

Papyrus
Confidential Young Suicide Prevention Advice for young people.
HOPELineUK: 0800 068 41 41
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Text support: 07786 209697

If U Care Share Foundation
Suicide Prevention and Support for those bereaved by suicide - based in Chester-le-Street.
0191 3875661
email:This email address is being protected from spambots. You need JavaScript enabled to view it.

Kooth
National online mental wellbeing community. Free, safe and anonymous support.
https://www.kooth.com/
Signup required.

Cruse Bereavement Care
Advice, information and support to anyone bereaved, whenever or however the death occurred.
Freephone helpline: 0808 808 1677
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

County Durham Drug and Alcohol Recovery Services
Provide services to support young people - accessible to everyone who lives in County Durham and who needs help with any drug or alcohol misuse related matter.
Tel: 03000 266 666.
Website has an online support form and more information with details of their walk-in recovery centres around the county.
https://codurhamdrugalcoholrecovery.co.uk/contact

Childline
Free, confidential service for young people up to the age of 19.
call 0800 1111  for 1-to-1 chat
http://www.childline.org.uk

COEP(Child Exploitation and Online Protection)
If you are worried about online sexual abuse or the way someone has been communicating with you online.
https://www.ceop.police.uk/safety-centre

Young Minds
http://www.youngminds.org.uk/
Mental health and emotional support for young people.
YoungMinds Crisis Messenger
If you are a young person experiencing a mental health crisis. Free, confidential, 24/7 support.  Text YM to 85258.
Young Minds Parent helpline - 0808 802 5544

Student Minds
Also - check your university’s Student Union Welfare pages/Nightline service (all night student listening service) for local support.
http://www.studentminds.org.uk/
For a list of local NightLine services: http://nightline.ac.uk/nightlines

Streetwise (based in Newcastle upon Tyne)
Free and Confidential Advice, Counselling, Sexual Health and Support Services for Young People aged 11-25
https://www.streetwisenorth.org.uk/
Telephone: 0191 2305400

Samaritans
Confidential emotional support for people experiencing feelings of distress or despair.
Telephone: 08457 90 90 90 (24 hours a day)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mind Infoline
Confidential mental health information service.
Telephone: 0300 123 3393 (9am-5pm Monday to Friday)
Text: 86463 (open from 11am-4pm)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Rethink Mental Illness Advice Line
Expert advice and information to anyone experiencing mental health problems and those who care for them.
Telephone: 0300 5000 927 (10am-2pm Monday to Friday)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Saneline
Emotional support and information for people affected by mental health problems
Telephone: 0845 767 8000 (6pm-11pm)

Streetwise
Newcastle-based free, friendly, confidential advice and support service for young people aged 13-25yrs also offer online counselling.

Frank
Confidential drugs information and resources
0800 776600

NHS 111
Health advice 24 hours a day, 365 days a year.
Call: 111

NHS Choices
Mental Health advice and local service information.

Child and Adolescent Mental Health Services (CAMHS) - County Durham
Child and adolescent mental health services (CAMHS) across County Durham has a single point of access for referrals and self-referrals. To contact the team please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0300 1239296.

South Tyneside Lifecycle Primary Care Mental Health Service (NHS)
Local service to support all ages: Parents of Early Years 0-5 yrs, Children & Adolescents 6-13 yrs, Young People 14-17 yrs
https://www.southtynesidelifecyclementalhealth.nhs.uk/